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CodeRED Emergency Notification System

Code Red Logo
Keeping citizens informed about critical situations

The City of Woodbury, in conjunction with Washington County, uses CodeRED, a high-speed telephone calling system, to notify local residents and businesses about emergency situations. The system allows the city to send critical communications to the entire city or to targeted areas within the city in a matter of minutes.

The CodeRED system will be used only for emergency and life safety purposes. Examples of incidents when CodeRED could be used include: missing child alerts, chemical or gas leak, fires or floods, extended utility outage, evacuation notice and route, and other instances where rapid and accurate information are essential for life safety. The system will not be used for weather warnings, but may be used for follow-up information such as evacuations or shelter locations.

Join the CodeRED database
If you reside or own property, including a business, within Woodbury, you are urged to sign up for CodeRED messages and ensure that you receive any emergency notifications. The CodeRED system uses the 9-1-1 database and other sources for its notification lists, but no one should assume that his/her information is included. *Please note: your contact information remains private and will only be used for critical communications.

Register or update your information


How it works
City staff will access CodeRED via a secure portal on the Internet. A “call area” will be marked, identifying street addresses. Telephone numbers will be matched up electronically to these addresses through the use of Geographical Information Systems. A pre-recorded message will be sent out via the telephone with information about the incident and possibly instructions for action to be taken. The message will play when answered by a live person or an answering machine; the system makes three attempts to connect to each number. If you opt in for text messages and/or email alerts, those also will be sent.

Caller ID
The calling number for CodeRED emergencies will display as 800-419-5000. If you would like to hear the last message delivered to your phone, simply dial the number back.

Accurate Information
To ensure that emergency notices reach residents and utility users, accurate and up-to-date information is essential. To add or change a number, including cell phones, or to opt for a text message and/or email alert, you should self-register, using the link above. You may register as many cell phones and email addresses as you desire; however, each registration form can accommodate just two numbers, so you will need to enter additional forms for more than two numbers.

Persons without internet service can call Woodbury Public Safety at (651) 714-3600 between 8 a.m. and 4:30 p.m. for assistance with registration.

Any questions regarding the CodeRED system can be directed to Mike Richardson, Emergency Services commander, at (651) 714-3600 or mike.richardson@woodburymn.gov

Caller I.D.

Privacy

Accurate information

Questions?